We have many ideas for new tanks, and we hope to bring them to you as soon as we can. Please keep in mind that tanks go through a long process of planning, designing and testing which always takes time.

We aim to release new content for the game regularly. Unfortunately, we can’t give specific estimates on when new updates are getting released.

You can get tanks by opening chests. You can open chests with gems or by watching ads and claiming your daily rewards. You will also receive free chests as you progress in the game and reach new ranks.
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If you want to earn tanks by other means than playing, you can purchase tanks or chests through the in-game store.

Sorry to hear that! Please send us the purchase receipt that you received from Google Play or Apple (depending on your device), so we can manually add the missing items to your player account. The receipt contains an order ID which we need to identify the payment in our system. Please also include your Player ID, which can be found at the bottom of the game's settings menu.

You can request a refund for your purchases by sending us the purchase receipts you received from Google Play via email. You should also be able to find the purchase receipt through your order history. Please include the reason why you request a refund and include your Player ID, which you can find at the bottom of the game's settings menu. We need your Player ID in order to remove the purchased items from your player account, as that is a part of our refund process.

For iOS purchases, please request a refund through Apple. You can see how to request a refund for an App Store purchase here: https://support.apple.com/en-us/HT204084

The Player ID is located at the bottom of the game’s settings menu. The settings menu can be accessed through the game's main menu via a gear-looking icon at the top right.

Unfortunately not.

We’ll gladly help you transfer your account to another device! Please contact us via the contact email option below.

Cloud save is supported both on Android and iOS devices. On Android, you can enable cloud save by connecting your game to Google Play Games through the game’s settings menu. On iOS, you can enable cloud save by turning on Apple Game Center through your device’s settings.

You can contact us via the email option available below.

Please report a cheater by emailing us directly via the email option below and ideally providing us with some video footage as evidence.

All chest rarities except for legendary chests can be obtained by playing. Additionally, most of the tank skins can be unlocked with gems, except for the seasonal ones that require a Battle Pass.

This could be due to numerous reasons, but most likely the reason is some sort of a technical issue with a specific device. 

We are constantly improving the game and aim to make it run smoothly on a wider range of devices, so even if the game is not available on a certain device at the moment, it might become available later on. If you have another device available, we suggest using that in order to continue playing.

You can report bugs by emailing us via the email option below.

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